HP Printers - HP Printer Assistant Prompts to Connect a New Printer | HP® Customer Support

HP Printers - HP Printer Assistant Prompts to Connect a New Printer | HP® Customer Support

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Hp printer assistant for windows 10



 

How does HP install software and gather data? Need Windows 11 help? This document is for HP inkjet printers manufactured in and later and Windows computers.

With it, you can scan documents and photos, order supplies, check ink levels, and more. Refer to these frequently asked questions for more information about HP Printer Assistant.

Is Printer Assistant installed on my computer? When you install the full feature printer software on your Windows computer, either from the printer CD or from the HP website, HP Printer Assistant installs automatically and should be available. Use one of the following methods to check for and open Printer Assistant. Double-click the printer icon on the desktop to open Printer Assistant. Figure : Example of the printer icon. Search Windows for your printer model name, and then click your printer in the list of results to open Printer Assistant.

If you cannot find Printer Assistant , download and install the full feature driver for your printer on your computer. How do I download Printer Assistant? Download and install the full feature software for your printer from the HP website. The Mac print driver installs HP Utility, which has similar tools and features. Turn on the printer. If you are setting up the printer on a Wi-Fi network, prepare the printer for setup.

Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

Enable Bluetooth on the computer or mobile device so that HP Smart can detect the printer during the setup. For Windows computers, turn on Windows Update to make sure Windows is always up to date. After installing HP Smart for iOS and Android, enable the mobile device location service and allow the app to use your location to detect the printer and offer solutions during setup.

If this is the first time you are opening HP Smart, the app attempts to detect and set up the printer. Follow the guided setup screens to complete the printer setup. If this is not the first time you are opening HP Smart, click Add Printer or the plus sign to find the printer.

If you are using a Wi-Fi connection and your printer is not found, continue to the next step. Most printers with a touchscreen display or menu: Open the Wireless or Setup menu, select Network setup or Settings , and then select Restore Network Settings.

Printers without a touchscreen display or menu: Go to Restore Wi-Fi setup mode on your HP printer to restore default settings by pressing the buttons on your printer. Within two hours, close then re-open HP Smart, and then add the printer again. Print, scan, copy, and fax from the HP Smart app home screen tiles. You can also check printer status, troubleshoot issues, order supplies, and set printer preferences. To print, select a print job type from the home screen, select the item to print, use the photo editing tools if necessary, and then change any print job settings.

To scan, choose to scan from the printer scanner glass or document feeder, import a photo, or use the computer or mobile device camera to capture a photo or document. Use the editing tools if necessary, and then print, save, or share the scanned item.

For more information, go to How to scan with an HP Printer. To copy Android, iOS only , open the Copy tile, use the camera to capture a document or photo, select the size and number of copies, and then print the item in color or black and white.

To manage the printer, click the picture of your printer on the home screen to change preferences and options, check the printer status, and more. Diagnose and Fix : Run this troubleshooting tool built into the HP Smart app for Mac and Windows computers if you are experiencing issues with your printer.

Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number.

Loading Results. Need Windows 11 help? Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.

HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help?

Make sure the printer is connected to the same network as your computer. Type the IP address into the web browser address line, and then press Enter. If a login or certificate window displays, complete the information to finish opening the EWS. If a website security certificate displays, click Continue to open the printer homepage. If a login window opens, type admin for the username, and then type the PIN found on the label located underneath or on the back of the printer, or the password set by the printer administrator.

Check for network issues and review setup requirements if the printer failed to connect. Check the network connection: Move the printer and computer or mobile device closer to the WI-Fi router, and then check if the signal quality improved.

Try opening a website to see if the internet connection is working properly. If Wi-Fi is slow or intermittent, restart the router by disconnecting the power cord, wait 15 seconds, and then reconnect it. Printer is off or in sleep mode: Touch the printer touchscreen or press the Power button to wake the printer and put it in a ready state. Sometimes the printer status might display Offline when it is actually ready.

Restart the printer: Restarting the printer can clear possible error conditions and restore the Wi-Fi connection. Check the printer Wi-Fi signal: If your printer has a light next to a Wireless icon or button , make sure the light is on. Check the wireless settings to make sure the signal is turned on.

Print a Wireless Test Report: Search the HP Customer Support website for your printer model, and then search for self test page to find the document on how to print and evaluate the report. Check the USB cable for damage and recommended length, and then restart your printer and computer. Disconnect the USB cable from the computer and printer, and then inspect the cable. If the cable is undamaged and shorter than 3 m 9 ft 10 in , connect the cable to a different USB port on the computer.

The port should be USB 2. If you are using a USB hub or docking station, connect the cable directly to the computer. Turn on the computer, and then wait for the start up process to complete. Turn on the printer, and then add the printer Mac or wait for the computer to install the new device Windows. Make sure you are using an undamaged Ethernet cable, check for a green light near the Ethernet port on the printer, and then print a report to verify the connection.

 


Hp printer assistant for windows 10. HP PCs - How to download, install, and use HP Support Assistant (Windows 11, 10)



 

Go to this page to download the universal print driver. This post shows you all. Author Linda has been working as an editor at MiniTool for 1 year.

As a fresh man in IT field, she is curious about computer knowledge and learns it crazily. Maybe due to this point, her articles are simple and easy to understand. Even people who do not understand computer can gain something.

How to get HP Support Assistant? Also, you can install this program on computers that are produced by other manufacturers so that you can easily access tools and support resources for HP printers and PCs. It requires Windows 10 RS4 or higher. Of course, you can install it on your Windows 11 PC. HP Support Assistant can detect the operating system to find and provide automatic updates and offer troubleshooting tools for PC to keep the device in working order.

Follow the guide here now. Follow this guide to easily do these things now. To access this app on your PC, you can click the blue question mark icon on the desktop to open it. I want the pro for professional in my printer back, and for this it is time for HP to recognize that with their current software, they are not going to do it.

The problem is not that I can not scan on my computer. This does work flawless already with the provided default HP Scan utility. The problem is, that I want to scan from the printer to my computer using the printer only! Other firms, e. Epson, already had an solution right at the start of the new operating systems or did fix it rather soon. So still the question is for HP: Why do you not provide a replacement software for your professional printer line? I'm personally more familier with consumer products, for those scanning from the pritner itself is only supported for Inkjet printers, not for laser printers.

I assume the same apply for Commercial Laserjet models as yours, this is according the datasheet as well, no Scan to Computer option is listed for Scanner Advanced Features:. Were you actually able to scan from the printer itself using Windows 7 by selecting Scan to Computer? Additionally have you tried setting up scanning to a network folder to launch a scan directly from the printer screen?

What this really means is that in small workgroups, one cannot direct a scan from the printer TO any desktop that is running Windows 10! Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Just like Uninstall Windows 10 built-in Windows Mac. Windows Users' choice Download hp assistant windows 10 Download hp assistant windows 10 Most people looking for Hp assistant windows 10 downloaded: HP Support Assistant.

HP Total Care Advisor. HP SimplePass. HP Performance Advisor. HP Wireless Assistant. HP MediaSmart Webcam.

   


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